What are your business hours for customer support?

Our customer support team is available Monday to Friday, 8:00-17:00 China Time (GMT+8). However, our AI assistant TOKO Assistant is available 24/7 to answer your questions instantly.

How can I get pricing information for welding electrodes?

You can get instant pricing information through our TOKO Assistant AI chat, or contact our sales team at office@tokoc.com with your specific requirements for a detailed quotation.

What certifications do your welding products have?

All our welding products are AWS-certified and approved by major classification societies including ABS, DNV, GL, LR, CCS, and meet ISO 9001 quality standards.

Do you offer technical support for welding applications?

Yes, we provide comprehensive technical support including welding parameters, material selection, and application troubleshooting. Our AI assistant can provide immediate help 24/7, and our engineering team is available during business hours.

Contact TOKO | AWS-Certified Welding Solutions & 24/7 AI Support

Contact TOKO Technology

Get in touch with our welding experts for product inquiries, technical support, or partnership opportunities

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Address:
589 Huishan EDZ, Industry Park
Wuxi, Jiangsu, China 214000

Location:
Near Shanghai Port

Shipping Hub:
Direct shipping worldwide

Contact

Phone:
+86-510-8359-5138

Fax:
+86-510-8359-7138

Email:
office@tokoc.com

Business Hours:
Mon-Fri: 8:30-17:30 (GMT+8)

Emergency Support

AI Assistant:
24/7 Available - Click chat button

Live Chat:
Available during business hours

Meet TOKO Assistant - Your 24/7 Welding Expert

Instant Responses

Get answers to welding questions within seconds, no waiting required

Certified Knowledge

Access detailed AWS certification data and technical specifications

Multilingual Support

Communicate in English, Chinese, Japanese, and more

Get Expert Support 24/7